Shipping policy

Shipping Policy

We strive to deliver your order quickly and safely. Please review the details below before placing your order.

Processing Time

All items are made to order. Please allow 2–5 business days for production before shipment.

Processing times may be slightly longer during holidays or periods of high demand.

Estimated Delivery Times

United States: 3–5 business days
Canada: 3–5 business days
International: 10–20 business days

Delivery times are estimates and may vary depending on destination and carrier operations.

Tracking Information

Once your order ships, you will receive an email with tracking details.

Tracking updates may take several days to appear.

Shipping Costs

Shipping fees are calculated at checkout.

Free shipping promotions may be offered occasionally.

Multiple Shipments

If you order multiple items, they may arrive in separate packages to ensure faster delivery.

Address Accuracy

Please verify your shipping address before completing checkout.

We are not responsible for packages delivered to incorrectly entered addresses.

Possible Delays

Delays may occur due to:

  • carrier delays

  • severe weather

  • customs inspections

  • peak seasonal demand

We appreciate your patience and understanding.

Delivered but Not Received

If tracking shows delivered but you cannot locate your package, please contact the shipping carrier first. If you need further assistance, our support team will help.

Contact Us

For shipping questions or assistance, contact:

Email: tabatha@shannonmckenzier.store.

Thank you for shopping with us.